[{"data":1,"prerenderedAt":108},["ShallowReactive",2],{"$fQUI4qtLJyw_nYzPrWrc1UE-98VfCcb3n-iLvNSI8YtE":3,"$f-vLmZ9S2ZuwaNXnuyUttfJ-7hc6Or7TO9igDPP0IMk8":27},{"job":4},{"id":5,"applyToken":6,"slug":7,"title":8,"companyname":9,"companylogo":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"isPaid":14,"schema":25},"71ddca81ece2088b5f240e26404b7006536993127557ab86b93ba77bd91100ea","c5fc42b248b3c3d71ca351b3bf0259e9ad489068dc1106b0e3c99a28b9500557","security-and-compliance-manager-at-sierra-dfc0656a76","Security and Compliance Manager","Sierra","https://cdn.jobboardwise.com/logo/sierra.ai","Software Development","London","United Kingdom",false,[16],"Full-time","Legal","\u003Ch2>\u003Cstrong>About us\u003C/strong>\u003C/h2>\u003Cp>Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.\u003C/p>\u003Cp>We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.\u003C/p>\u003Cp>Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.\u003C/p>\u003Ch2>\u003Cstrong>What you’ll do\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner closely with Legal and Privacy  to interpret regulatory requirements and support complex, security-sensitive contractual discussions, escalating risks and tradeoffs appropriately.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with Engineering and Product to ensure expectations are reflected in system design and operational effectiveness.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate regulatory and privacy expectations into scalable, region-aware technical controls across model governance, agent security and safety, and data handling.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own and evolve customer-facing trust materials and narratives related to AI, privacy, and security.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Who you’ll work with\u003C/strong>\u003C/h2>\u003Cp>You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity.\u003C/p>\u003Ch2>\u003Cstrong>What you’ll bring\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to operate globally understanding where requirements must diverge and where alignment is possible.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to translate abstract or evolving regulatory requirements into defensible, real-world practices.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort operating in ambiguity, making reasoned judgment calls, and clearly articulating rationale and tradeoffs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Even better...\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Direct experience preparing for or operationalizing DORA, EU AI Act or ISO/IEC 42001.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working in and/or supporting fintech or AI companies globally\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience navigating cross-border data transfer, residency, and localization consideration in a multi-cloud environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Prior experience in customer-facing, sales-adjacent, or deal-support contexts.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience automating global security and compliance workflows.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Our values\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Trust: \u003C/strong>We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Customer Obsession: \u003C/strong>We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Craftsmanship: \u003C/strong>We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Intensity: \u003C/strong>We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Family: \u003C/strong>We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>What we offer\u003C/strong>\u003C/h2>\u003Cp>We want our benefits to reflect our values and offer the following to full-time employees:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Flexible (unlimited) paid time off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Medical, dental, and vision benefits for you and your family\u003C/p>\u003C/li>\u003Cli>\u003Cp>Life insurance and disability benefits\u003C/p>\u003C/li>\u003Cli>\u003Cp>Retirement plan dependent on country of employment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Parental leave\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fertility and family building benefits through Carrot\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lunch, as well as delicious snacks and coffee to keep you energized \u003C/p>\u003C/li>\u003Cli>\u003Cp>Discretionary benefit stipend giving people the ability to spend where it matters most\u003C/p>\u003C/li>\u003Cli>\u003Cp>Free alphorn lessons\u003C/p>\u003C/li>\u003C/ul>\u003Cp>These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.\u003C/p>\u003Ch2>\u003Cstrong>Be you, with us\u003C/strong>\u003C/h2>\u003Cp>We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.\u003C/p>","About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance. Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws). Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security-sensitive contractual discussions, escalating risks and tradeoffs appropriately. Collaborate with Engineering and Product to ensure expectations are reflected in system design and operational effectiveness. Translate regulatory and privacy expectations into scalable, region-aware technical controls across model governance, agent security and safety, and data handling. Own and evolve customer-facing trust materials and narratives related to AI, privacy, and security. Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches. Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement. Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality. Who you’ll work with You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity. What you’ll bring 8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies. Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms. Demonstrated ability to operate globally understanding where requirements must diverge and where alignment is possible. Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance. Ability to translate abstract or evolving regulatory requirements into defensible, real-world practices. Comfort operating in ambiguity, making reasoned judgment calls, and clearly articulating rationale and tradeoffs. Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders. Even better... Direct experience preparing for or operationalizing DORA, EU AI Act or ISO/IEC 42001. Experience working in and/or supporting fintech or AI companies globally Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls. Experience navigating cross-border data transfer, residency, and localization consideration in a multi-cloud environment. Prior experience in customer-facing, sales-adjacent, or deal-support contexts. Experience automating global security and compliance workflows. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.",0,1788848773000,"2026-09-23 22:52:14","2026-03-13T19:45:16.471+00:00","GBP",{"jsonldValid":14,"jsonld":26},"",{"jobs":28},[29,43,53,62,72,92],{"id":30,"applyToken":31,"slug":32,"title":33,"companyname":9,"companylogo":10,"companyIndustry":11,"city":34,"country":35,"remote":14,"employmentType":36,"department":17,"content_html":37,"content_text":38,"years":20,"createdAt":21,"updatedAtISO":39,"postedAtISO":40,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":41,"isPaid":14,"schema":42},"b73b7c2715d87bbdc20f363b1cf6d0ab8b2037088e29000d5385ac41efa3c9d4","a1533d5c21f7508a5795b906127fa4ae2d68c9c0e3a2708b96e4577189f6039b","commercial-counsel-at-sierra-b901ca20d9","Commercial Counsel","San Francisco","Canada",[16],"\u003Ch2>\u003Cstrong>About us\u003C/strong>\u003C/h2>\u003Cp>Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.\u003C/p>\u003Cp>We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.\u003C/p>\u003Cp>Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.\u003C/p>\u003Ch2>\u003Cstrong>What you’ll do\u003C/strong>\u003C/h2>\u003Cp>We’re hiring a Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is also eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact.\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Commercial Contracting\u003C/strong>: Structure, negotiate and advise on all commercial contracts, including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreement, vendor agreements and NDAs. Commercial privacy and security contracting experience (e.g., DPAs, BAAs, security agreements) is a plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Operational Excellence\u003C/strong>: Help build out our commercial function to be best in class. We aim to be the fastest and strongest, where the legal team is the differentiator in the contract lifecycle.  You will be developing templates, playbooks, and workflows to drive efficiency and scalability.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Expertise\u003C/strong>: Deep knowledge of practice areas that underpin the commercial practice, including contract law, IP and privacy. You will also want to work in AI and understand the nuances of law as it relates to AI, including the evolving regulatory frameworks. You will be expected to advise broadly on all contractual issues and be comfortable doing so.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Teamwork\u003C/strong>: A team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Judgement\u003C/strong>: Understand risk in the context of a hyperscaling business, have sound judgement and be strategic in your decision making. You will not be afraid to make judgement calls, and you will be empowered to do so.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Approach\u003C/strong>: A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Collaborate\u003C/strong>: Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>What you’ll bring\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>2-6 years of legal experience, with a combination of both large law firm and in-house experience at a tech company.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong communication skills (verbal and written) and the ability to partner with both legal and non-legal stakeholders.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Even better…\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Experience of privacy/regulatory frameworks and can advise on data processing agreements and security-related contract provisions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Law firm experience at a top-tier, internationally recognized law firm.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working at a high-growth startup and operating with a sense of ownership.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Our values\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Trust: \u003C/strong>We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Customer Obsession: \u003C/strong>We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Craftsmanship: \u003C/strong>We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Intensity: \u003C/strong>We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Family: \u003C/strong>We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>What we offer\u003C/strong>\u003C/h2>\u003Cp>We want our benefits to reflect our values and offer the following to full-time employees:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Flexible (unlimited) paid time off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Medical, dental, and vision benefits for you and your family\u003C/p>\u003C/li>\u003Cli>\u003Cp>Life insurance and disability benefits\u003C/p>\u003C/li>\u003Cli>\u003Cp>Retirement plan dependent on country of employment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Parental leave\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fertility and family building benefits through Carrot\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lunch, as well as delicious snacks and coffee to keep you energized \u003C/p>\u003C/li>\u003Cli>\u003Cp>Discretionary benefit stipend giving people the ability to spend where it matters most\u003C/p>\u003C/li>\u003Cli>\u003Cp>Free alphorn lessons\u003C/p>\u003C/li>\u003C/ul>\u003Cp>These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.\u003C/p>\u003Ch2>\u003Cstrong>Be you, with us\u003C/strong>\u003C/h2>\u003Cp>We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.\u003C/p>","About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do We’re hiring a Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is also eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact. Commercial Contracting : Structure, negotiate and advise on all commercial contracts, including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreement, vendor agreements and NDAs. Commercial privacy and security contracting experience (e.g., DPAs, BAAs, security agreements) is a plus. Operational Excellence : Help build out our commercial function to be best in class. We aim to be the fastest and strongest, where the legal team is the differentiator in the contract lifecycle. You will be developing templates, playbooks, and workflows to drive efficiency and scalability. Expertise : Deep knowledge of practice areas that underpin the commercial practice, including contract law, IP and privacy. You will also want to work in AI and understand the nuances of law as it relates to AI, including the evolving regulatory frameworks. You will be expected to advise broadly on all contractual issues and be comfortable doing so. Teamwork : A team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed. Judgement : Understand risk in the context of a hyperscaling business, have sound judgement and be strategic in your decision making. You will not be afraid to make judgement calls, and you will be empowered to do so. Approach : A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others. Collaborate : Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives. What you’ll bring 2-6 years of legal experience, with a combination of both large law firm and in-house experience at a tech company. A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software. Strong communication skills (verbal and written) and the ability to partner with both legal and non-legal stakeholders. A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment. Even better… Experience of privacy/regulatory frameworks and can advise on data processing agreements and security-related contract provisions. A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues. Law firm experience at a top-tier, internationally recognized law firm. Experience working at a high-growth startup and operating with a sense of ownership. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.","2026-09-11 11:20:49","2025-11-17T21:57:25.217+00:00","CAD",{"jsonldValid":14,"jsonld":26},{"id":44,"applyToken":45,"slug":46,"title":33,"companyname":9,"companylogo":10,"companyIndustry":11,"city":47,"country":48,"remote":14,"employmentType":49,"department":17,"content_html":37,"content_text":38,"years":20,"createdAt":21,"updatedAtISO":39,"postedAtISO":50,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":51,"isPaid":14,"schema":52},"c72ccab5b12e8a2d3d941d5ab72e59986049f52f822658791f31fe6abc050e45","3f0aa8ef23057ef31bf290b0349541f28462fbf422ce9489538222303d8154e4","commercial-counsel-at-sierra-d31529b838","New York","United States",[16],"2026-07-02T00:49:40.585+00:00","USD",{"jsonldValid":14,"jsonld":26},{"id":54,"applyToken":55,"slug":56,"title":8,"companyname":9,"companylogo":10,"companyIndustry":11,"city":34,"country":35,"remote":14,"employmentType":57,"department":17,"content_html":58,"content_text":59,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":60,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":41,"isPaid":14,"schema":61},"3ab0b593d68cc612ff486ceebb48bc0f905193f9e79a9468e8d88200069395cf","e66bf1a7e4786df3efbb3a311c2bfcaa9de5c142d4e94b625db98dea873115b6","security-and-compliance-manager-at-sierra-213a75704e",[16],"\u003Ch2>\u003Cstrong>About us\u003C/strong>\u003C/h2>\u003Cp>Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.\u003C/p>\u003Cp>We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.\u003C/p>\u003Cp>Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.\u003C/p>\u003Ch2>\u003Cstrong>What you'll do\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Own independent audits and regulatory programs including ISO 42001, PCI DSS, NIST 800-53, FedRAMP, HIPAA, and related frameworks.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive scope definition, readiness assessments, auditor engagement, remediation planning, and executive level reporting.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop a strong working understanding of Sierra’s Conversational AI Platform, model providers, and cloud architecture. Partner with Platform and Agent Engineering to design and operationalize controls across multi cloud environments, infrastructure, inference and data platforms.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build a centralized and evolving security controls library mapped to compliance, regulatory and customer requirements. Continuously assess control effectiveness, identify gaps, prioritize risk, and drive remediation that strengthens Sierra’s security and compliance posture.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define and enforce security baselines for cloud infrastructure, containerized workloads, Kubernetes, identity, encryption, logging, and network security controls. Partner with engineering teams to integrate security requirements into configuration and change management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design and operate automated compliance workflows using AI, infrastructure as code, and security tooling to reduce manual effort, improve control assurance, and scale with platform evolution.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Who you’ll work with\u003C/strong>\u003C/h2>\u003Cp>You will act as a strategic partner to Platform, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity.\u003C/p>\u003Ch2>\u003Cstrong>What you’ll bring\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>8+ years of experience in security compliance or GRC or security adjacent roles within fast growing technology companies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep expertise in security compliance frameworks including ISO 42001, PCI DSS, NIST 800-53, FedRAMP, and similar regulatory environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A systems oriented and engineering focused GRC mindset, with the ability to reason about cloud architecture, data flows, and control effectiveness alongside engineers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience owning complex audits and driving risk based remediation across distributed teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience with multi-cloud infrastructure (AWS, Azure, GCP).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong experience implementing and automating security controls across cloud infrastructure, configuration management, container security, Kubernetes, encryption, identity, and authentication systems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to clearly communicate compliance requirements internally to engineering teams and externally to customers in a technically credible way.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Relevant certifications such as CISSP, CISA, PCI ISA, ISO 27001 Lead Auditor, or equivalent experience.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Even better...\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Experience supporting AI platforms, fintech, healthcare, or other highly regulated environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with global regulatory environments including GDPR, DORA, the EU AI Act, and emerging security and AI governance requirements across APAC regions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience supporting public sector or FedRAMP aligned environments.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Why join us?\u003C/strong>\u003C/h2>\u003Cp>You will operate at the center of AI systems, cloud infrastructure, and global compliance, shaping how security controls are designed and scaled for modern AI platforms. This role offers high ownership, deep technical partnership with engineering, and the opportunity to define what strong GRC looks like at Sierra.\u003C/p>\u003Ch2>\u003Cstrong>Our values\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Trust: \u003C/strong>We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Customer Obsession: \u003C/strong>We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Craftsmanship: \u003C/strong>We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Intensity: \u003C/strong>We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Family: \u003C/strong>We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>What we offer\u003C/strong>\u003C/h2>\u003Cp>We want our benefits to reflect our values and offer the following to full-time employees:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Flexible (unlimited) paid time off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Medical, dental, and vision benefits for you and your family\u003C/p>\u003C/li>\u003Cli>\u003Cp>Life insurance and disability benefits\u003C/p>\u003C/li>\u003Cli>\u003Cp>Retirement plan dependent on country of employment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Parental leave\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fertility and family building benefits through Carrot\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lunch, as well as delicious snacks and coffee to keep you energized \u003C/p>\u003C/li>\u003Cli>\u003Cp>Discretionary benefit stipend giving people the ability to spend where it matters most\u003C/p>\u003C/li>\u003Cli>\u003Cp>Free alphorn lessons\u003C/p>\u003C/li>\u003C/ul>\u003Cp>These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.\u003C/p>\u003Ch2>\u003Cstrong>Be you, with us\u003C/strong>\u003C/h2>\u003Cp>We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.\u003C/p>","About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Own independent audits and regulatory programs including ISO 42001, PCI DSS, NIST 800-53, FedRAMP, HIPAA, and related frameworks. Drive scope definition, readiness assessments, auditor engagement, remediation planning, and executive level reporting. Develop a strong working understanding of Sierra’s Conversational AI Platform, model providers, and cloud architecture. Partner with Platform and Agent Engineering to design and operationalize controls across multi cloud environments, infrastructure, inference and data platforms. Build a centralized and evolving security controls library mapped to compliance, regulatory and customer requirements. Continuously assess control effectiveness, identify gaps, prioritize risk, and drive remediation that strengthens Sierra’s security and compliance posture. Define and enforce security baselines for cloud infrastructure, containerized workloads, Kubernetes, identity, encryption, logging, and network security controls. Partner with engineering teams to integrate security requirements into configuration and change management. Design and operate automated compliance workflows using AI, infrastructure as code, and security tooling to reduce manual effort, improve control assurance, and scale with platform evolution. Who you’ll work with You will act as a strategic partner to Platform, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity. What you’ll bring 8+ years of experience in security compliance or GRC or security adjacent roles within fast growing technology companies. Deep expertise in security compliance frameworks including ISO 42001, PCI DSS, NIST 800-53, FedRAMP, and similar regulatory environments. A systems oriented and engineering focused GRC mindset, with the ability to reason about cloud architecture, data flows, and control effectiveness alongside engineers. Experience owning complex audits and driving risk based remediation across distributed teams. Hands-on experience with multi-cloud infrastructure (AWS, Azure, GCP). Strong experience implementing and automating security controls across cloud infrastructure, configuration management, container security, Kubernetes, encryption, identity, and authentication systems. Ability to clearly communicate compliance requirements internally to engineering teams and externally to customers in a technically credible way. Relevant certifications such as CISSP, CISA, PCI ISA, ISO 27001 Lead Auditor, or equivalent experience. Even better... Experience supporting AI platforms, fintech, healthcare, or other highly regulated environments. Familiarity with global regulatory environments including GDPR, DORA, the EU AI Act, and emerging security and AI governance requirements across APAC regions. Experience supporting public sector or FedRAMP aligned environments. Why join us? You will operate at the center of AI systems, cloud infrastructure, and global compliance, shaping how security controls are designed and scaled for modern AI platforms. This role offers high ownership, deep technical partnership with engineering, and the opportunity to define what strong GRC looks like at Sierra. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.","2026-02-12T22:34:40.748+00:00",{"jsonldValid":14,"jsonld":26},{"id":63,"applyToken":64,"slug":65,"title":66,"companyname":9,"companylogo":10,"companyIndustry":11,"city":34,"country":35,"remote":14,"employmentType":67,"department":17,"content_html":68,"content_text":69,"years":20,"createdAt":21,"updatedAtISO":39,"postedAtISO":70,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":41,"isPaid":14,"schema":71},"a5c24fec9a64f3857db4d00f8329c85f3491295a8b3dc1ce38f7cefc5e0fa958","c775fd8bc2516e352789d4a3cdd043a3617af22beac837538bb0831f801208e1","senior-privacy-counsel-at-sierra-f3cf7c58e2","Senior Privacy Counsel",[16],"\u003Ch2>\u003Cstrong>About us\u003C/strong>\u003C/h2>\u003Cp>Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.\u003C/p>\u003Cp>We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.\u003C/p>\u003Cp>Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.\u003C/p>\u003Ch2>\u003Cstrong>What you’ll do\u003C/strong>\u003C/h2>\u003Cp>We're hiring a Senior Privacy Counsel to be a core member of Sierra's growing legal team. This role will report to our Associate General Counsel, Product and Privacy, as part of our growing privacy legal function. We are looking for someone who has deep expertise in privacy counseling, AI privacy regulation, and commercial privacy support (e.g., DPAs, BAAs, and MSA privacy provisions). You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we'll provide the support and opportunities you need to grow and excel as a lawyer. You'll be part of a legal team that is highly respected within the company — committed to excellence, collaboration, and making a meaningful impact.\u003C/p>\u003Ch2>\u003Cstrong>Privacy\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Advise product, engineering, operations, marketing and other cross-functional teams on compliance with global privacy laws and related regulation applicable to Sierra’s business, including GDPR, the EU AI Act, DORA, etc.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build and own Sierra’s privacy counseling and compliance program as we scale globally.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop specific privacy regulation expertise in core regulated industries of Sierra customers, such as healthcare, insurance, banking, telecommunications, and financial services.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support the commercial legal team and GTM teams by drafting, reviewing, and negotiating the commercial privacy aspects of transactional work, including data processing agreements, business associate agreements, and other privacy-related transactional documents.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage privacy incident response processes and related notification obligations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop training materials and conduct training sessions for product and business teams.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Regulatory (with focus on AI)\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Advise on all aspects of emerging AI-specific privacy regulations and their applicability to Sierra’s business.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and implement AI governance policies and frameworks to ensure responsible AI deployment, ethical data usage, and regulatory adherence.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Monitor and interpret global AI and privacy regulations, advising leadership on risks, trends, and strategic compliance initiatives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Represent Sierra in discussions with regulators, industry groups, and external stakeholders on privacy and AI governance matters.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>What you'll bring\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>8+ years of legal experience, with a combination of large international law firm and in-house experience at a tech company.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep knowledge of global privacy laws (e.g., GDPR, CCPA, and other US state privacy laws) and AI regulatory frameworks (e.g., EU AI Act, NIST AI Risk Management Framework).\u003C/p>\u003C/li>\u003Cli>\u003Cp>A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues, and personal experience with integrating AI into your work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience mentoring and managing more junior team members.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Extensive experience drafting, reviewing, and negotiating DPAs, BAAs, and other privacy-related commercial terms.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to assess privacy risks and implement compliance solutions in the context of a hyperscaling business, with sound judgment and strategic decision making. You will not be afraid to make judgment calls, and you will be empowered to do so.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical skills and the ability to balance legal risks and business objectives in a fast-moving environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong verbal and written communication skills and the ability to partner with both legal and non-legal stakeholders.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Be a team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Even better…\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Experience building a privacy program in a regulated industry (healthcare, financial services, insurance, banking, telecommunications), and/or at a high-growth technology company.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience engaging with regulators and policymakers on AI and privacy issues.\u003C/p>\u003C/li>\u003Cli>\u003Cp>CIPP/US, CIPP/E, or similar certification.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Previous experience developing trust and safety or responsible AI programs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Startup experience and comfort with rapid iteration and ambiguity.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Our values\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Trust: \u003C/strong>We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Customer Obsession: \u003C/strong>We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Craftsmanship: \u003C/strong>We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Intensity: \u003C/strong>We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Family: \u003C/strong>We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>What we offer\u003C/strong>\u003C/h2>\u003Cp>We want our benefits to reflect our values and offer the following to full-time employees:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Flexible (unlimited) paid time off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Medical, dental, and vision benefits for you and your family\u003C/p>\u003C/li>\u003Cli>\u003Cp>Life insurance and disability benefits\u003C/p>\u003C/li>\u003Cli>\u003Cp>Retirement plan dependent on country of employment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Parental leave\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fertility and family building benefits through Carrot\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lunch, as well as delicious snacks and coffee to keep you energized \u003C/p>\u003C/li>\u003Cli>\u003Cp>Discretionary benefit stipend giving people the ability to spend where it matters most\u003C/p>\u003C/li>\u003Cli>\u003Cp>Free alphorn lessons\u003C/p>\u003C/li>\u003C/ul>\u003Cp>These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.\u003C/p>\u003Ch2>\u003Cstrong>Be you, with us\u003C/strong>\u003C/h2>\u003Cp>We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.\u003C/p>","About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do We're hiring a Senior Privacy Counsel to be a core member of Sierra's growing legal team. This role will report to our Associate General Counsel, Product and Privacy, as part of our growing privacy legal function. We are looking for someone who has deep expertise in privacy counseling, AI privacy regulation, and commercial privacy support (e.g., DPAs, BAAs, and MSA privacy provisions). You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we'll provide the support and opportunities you need to grow and excel as a lawyer. You'll be part of a legal team that is highly respected within the company — committed to excellence, collaboration, and making a meaningful impact. Privacy Advise product, engineering, operations, marketing and other cross-functional teams on compliance with global privacy laws and related regulation applicable to Sierra’s business, including GDPR, the EU AI Act, DORA, etc. Build and own Sierra’s privacy counseling and compliance program as we scale globally. Develop specific privacy regulation expertise in core regulated industries of Sierra customers, such as healthcare, insurance, banking, telecommunications, and financial services. Support the commercial legal team and GTM teams by drafting, reviewing, and negotiating the commercial privacy aspects of transactional work, including data processing agreements, business associate agreements, and other privacy-related transactional documents. Manage privacy incident response processes and related notification obligations. Develop training materials and conduct training sessions for product and business teams. Regulatory (with focus on AI) Advise on all aspects of emerging AI-specific privacy regulations and their applicability to Sierra’s business. Develop and implement AI governance policies and frameworks to ensure responsible AI deployment, ethical data usage, and regulatory adherence. Monitor and interpret global AI and privacy regulations, advising leadership on risks, trends, and strategic compliance initiatives. Represent Sierra in discussions with regulators, industry groups, and external stakeholders on privacy and AI governance matters. What you'll bring 8+ years of legal experience, with a combination of large international law firm and in-house experience at a tech company. Deep knowledge of global privacy laws (e.g., GDPR, CCPA, and other US state privacy laws) and AI regulatory frameworks (e.g., EU AI Act, NIST AI Risk Management Framework). A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues, and personal experience with integrating AI into your work. Experience mentoring and managing more junior team members. Extensive experience drafting, reviewing, and negotiating DPAs, BAAs, and other privacy-related commercial terms. Ability to assess privacy risks and implement compliance solutions in the context of a hyperscaling business, with sound judgment and strategic decision making. You will not be afraid to make judgment calls, and you will be empowered to do so. Strong analytical skills and the ability to balance legal risks and business objectives in a fast-moving environment. Strong verbal and written communication skills and the ability to partner with both legal and non-legal stakeholders. A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others. Be a team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed. Even better… Experience building a privacy program in a regulated industry (healthcare, financial services, insurance, banking, telecommunications), and/or at a high-growth technology company. Experience engaging with regulators and policymakers on AI and privacy issues. CIPP/US, CIPP/E, or similar certification. Previous experience developing trust and safety or responsible AI programs. Startup experience and comfort with rapid iteration and ambiguity. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.","2026-08-13T19:23:23.917+00:00",{"jsonldValid":14,"jsonld":26},{"id":73,"applyToken":74,"slug":75,"title":76,"companyname":77,"companylogo":78,"companyTagline":79,"companyIndustry":80,"city":81,"country":48,"remote":14,"employmentType":82,"department":17,"content_html":83,"content_text":84,"years":20,"createdAt":85,"updatedAtISO":86,"postedAtISO":87,"hasSalary":88,"salaryMin":89,"salaryMax":90,"currency":51,"isPaid":14,"schema":91},"53a79707c38f0dbe01de675bb5aef7a0956f11bd159b34bfca79b4d40f30518e","27b3d17c26b814da48d6915d322d370fa187f674e1336852cf24d1c3fac21c81","associate-claim-counsel-condo-hoa-at-travelers-592880b3a0","Associate Claim Counsel - Condo/HOA","Travelers","https://cdn.jobboardwise.com/logo/travelers.com","Travelers – taking care of our customers, communities and each other.","Insurance","Hartford - Tower",[16],"\u003Ch2>\u003Cb>Who Are We?\u003C/b>\u003C/h2>\u003Cp>Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.\u003C/p>\u003Ch2>\u003Cb>Job Category\u003C/b>\u003C/h2>Claim, Legal\u003Ch2>\u003Cb>Compensation Overview\u003C/b>\u003C/h2>\u003Cp>The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.\u003C/p>\u003Ch2>\u003Cb>Salary Range\u003C/b>\u003C/h2>$89,800.00 - $148,300.00\u003Ch2>\u003Cb>Target Openings\u003C/b>\u003C/h2>1\u003Ch2>\u003Cb>What Is the Opportunity?\u003C/b>\u003C/h2>Travelers Insurance is seeking a highly motivated and knowledgeable Associate Claim Counsel to join our Bond & Specialty Insurance team.    Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses and/or nonprofits of all sizes.     The BSI Claim Counsel team conducts thorough investigation, analysis, evaluation, and disposition of claims and claim litigation to achieve superior customer service and to optimize claim results.       As an Associate Claim Counsel, you will effectively manage all assigned BSI claims, typically of lower severity and complexity within our organization, and with close supervision from management. You will manage outside counsel relationships, negotiate settlements, and ensure stakeholders are supported throughout the claims process.     In addition to comprehensive claim and risk management, you also will provide legal advice and/or insight to our underwriting colleagues and non-attorney claim colleagues and participate in BSI claim strategic initiatives.\u003Ch2>\u003Cb>What Will You Do?\u003C/b>\u003C/h2>\u003Cp>·         Analyze, investigate, and resolve Bond & Specialty Claims of lower severity and complexity with close supervision, following operational policies.\u003C/p>\u003Cp>·         With close management supervision, retain, monitor, and manage outside counsel (and other vendors, as applicable) by actively utilizing incident response and/or litigation management plans and budgets, and negotiate settlements when appropriate to ensure effective legal and/or claim outcomes, involving litigation matters of lower severity and complexity.\u003C/p>\u003Cp>·         Prepare management reports on loss development, financial exposure, and resolution strategies with a high degree of guidance from management.\u003C/p>\u003Cp>·         Develop and coordinate recovery efforts with the Recovery Management Unit to optimize loss mitigation opportunities, as needed.\u003C/p>\u003Cp>·         Attend mediations, settlement conferences, trials, depositions to support claim resolution, and may attend other internal/external business meetings with supervision as needed.\u003C/p>\u003Cp>·         With significant supervision, provide a variety of legal and business support to underwriting colleagues which varies by business unit and may include negotiating indemnity documentation, drafting product forms and endorsements, reviewing contracts and bond forms, all involving matters of lower complexity, and supporting marketing and/or risk management efforts through broker visits and seminars.\u003C/p>\u003Cp>·         Ensure stakeholders/customers feel ‘secure, respected, and cared for’ throughout the duration of the claims process.\u003C/p>\u003Cp>·         Ensure compliance with BSI Claims processes, procedures, and best practices.\u003C/p>\u003Cp>·         Maintain thorough documentation of claim activities, decisions, and communications, adhering to record-keeping standards and confidentiality protocols.\u003C/p>\u003Cp>·         To perform the essential functions of this job, acquisition and maintenance of Insurance Adjuster License(s) is required to comply with state and Travelers’ requirements. Generally, license(s) must be obtained within three months of starting the job and must obtain ongoing continuing education credits as mandated. Additionally, the maintenance of an active legal license in the state of your principal office location and remaining current with all Continuing Legal Education (CLE) is required to perform this role.\u003C/p>\u003Cp>·         Prepare timely and thorough coverage evaluations and correspondence to Insureds.\u003C/p>\u003Cp>·         Maintain and note claim files pursuant to company best practices.\u003C/p>\u003Cp>·         Perform other duties as assigned.\u003C/p>\u003Ch2>\u003Cb>What Will Our Ideal Candidate Have?\u003C/b>\u003C/h2>\u003Cul>\u003Cli>One to five years of relevant legal or claim handling work experience.\u003C/li>\n\u003Cli>Ability to effectively work through conflict and resolve issues with a professional demeanor.\u003C/li>\n\u003Cli>Ability to make sound decisions and negotiate terms and conditions within designated authority limit.\u003C/li>\n\u003Cli>Solid verbal and written communication skills with the ability to clearly articulate coverage determinations.\u003C/li>\n\u003Cli>Solid time management skills with the ability to manage multiple priorities with an attention to detail, data and analytics.\u003C/li>\n\u003Cli>Ability to build and maintain effective and collaborative relationships with colleagues, customers, and business partners.\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>What is a Must Have?\u003C/b>\u003C/h2>\u003Cul>\u003Cli>Bachelor’s Degree.\u003C/li>\n\u003Cli>Juris Doctor Degree.\u003C/li>\n\u003Cli>Properly licensed, registered or authorized, and in good standing, to practice law in the jurisdiction in which you will be working.\u003C/li>\n\u003Cli>Valid driver’s license or access to alternative means of transportation to travel to mediations, conferences, field offices, trials, and/or depositions.\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>What Is in It for You?\u003C/b>\u003C/h2>\u003Cul>\u003Cli>\u003Cb>Health Insurance\u003C/b>: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.\u003C/li>\u003Cli>\u003Cb>Retirement:\u003C/b> Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.\u003C/li>\u003Cli>\u003Cb>Paid Time Off:\u003C/b> Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.\u003C/li>\u003Cli>\u003Cb>Wellness Program:\u003C/b> The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.\u003C/li>\u003Cli>\u003Cb>Volunteer Encouragement:\u003C/b> We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>Employment Practices\u003C/b>\u003C/h2>\u003Cp>Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. \u003C/p>\u003Cp>In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.\u003C/p>\u003Cp>If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.\u003C/p>\u003Cp>Travelers reserves the right to fill this position at a level above or below the level included in this posting.\u003C/p>\u003Cp>To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.\u003C/p>","Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $89,800.00 - $148,300.00 Target Openings 1 What Is the Opportunity? Travelers Insurance is seeking a highly motivated and knowledgeable Associate Claim Counsel to join our Bond & Specialty Insurance team. Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses and/or nonprofits of all sizes. The BSI Claim Counsel team conducts thorough investigation, analysis, evaluation, and disposition of claims and claim litigation to achieve superior customer service and to optimize claim results. As an Associate Claim Counsel, you will effectively manage all assigned BSI claims, typically of lower severity and complexity within our organization, and with close supervision from management. You will manage outside counsel relationships, negotiate settlements, and ensure stakeholders are supported throughout the claims process. In addition to comprehensive claim and risk management, you also will provide legal advice and/or insight to our underwriting colleagues and non-attorney claim colleagues and participate in BSI claim strategic initiatives. What Will You Do? · Analyze, investigate, and resolve Bond & Specialty Claims of lower severity and complexity with close supervision, following operational policies. · With close management supervision, retain, monitor, and manage outside counsel (and other vendors, as applicable) by actively utilizing incident response and/or litigation management plans and budgets, and negotiate settlements when appropriate to ensure effective legal and/or claim outcomes, involving litigation matters of lower severity and complexity. · Prepare management reports on loss development, financial exposure, and resolution strategies with a high degree of guidance from management. · Develop and coordinate recovery efforts with the Recovery Management Unit to optimize loss mitigation opportunities, as needed. · Attend mediations, settlement conferences, trials, depositions to support claim resolution, and may attend other internal/external business meetings with supervision as needed. · With significant supervision, provide a variety of legal and business support to underwriting colleagues which varies by business unit and may include negotiating indemnity documentation, drafting product forms and endorsements, reviewing contracts and bond forms, all involving matters of lower complexity, and supporting marketing and/or risk management efforts through broker visits and seminars. · Ensure stakeholders/customers feel ‘secure, respected, and cared for’ throughout the duration of the claims process. · Ensure compliance with BSI Claims processes, procedures, and best practices. · Maintain thorough documentation of claim activities, decisions, and communications, adhering to record-keeping standards and confidentiality protocols. · To perform the essential functions of this job, acquisition and maintenance of Insurance Adjuster License(s) is required to comply with state and Travelers’ requirements. Generally, license(s) must be obtained within three months of starting the job and must obtain ongoing continuing education credits as mandated. Additionally, the maintenance of an active legal license in the state of your principal office location and remaining current with all Continuing Legal Education (CLE) is required to perform this role. · Prepare timely and thorough coverage evaluations and correspondence to Insureds. · Maintain and note claim files pursuant to company best practices. · Perform other duties as assigned. What Will Our Ideal Candidate Have? One to five years of relevant legal or claim handling work experience. Ability to effectively work through conflict and resolve issues with a professional demeanor. Ability to make sound decisions and negotiate terms and conditions within designated authority limit. Solid verbal and written communication skills with the ability to clearly articulate coverage determinations. Solid time management skills with the ability to manage multiple priorities with an attention to detail, data and analytics. Ability to build and maintain effective and collaborative relationships with colleagues, customers, and business partners. What is a Must Have? Bachelor’s Degree. Juris Doctor Degree. Properly licensed, registered or authorized, and in good standing, to practice law in the jurisdiction in which you will be working. Valid driver’s license or access to alternative means of transportation to travel to mediations, conferences, field offices, trials, and/or depositions. What Is in It for You? Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment. Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.",1790242016000,"2026-09-24 11:31:22","Posted Yesterday",true,89800,148300,{"jsonldValid":14,"jsonld":26},{"id":93,"applyToken":94,"slug":95,"title":96,"companyname":97,"companylogo":98,"companyTagline":99,"companyIndustry":100,"city":101,"country":48,"remote":88,"employmentType":102,"department":103,"content_html":104,"content_text":105,"years":20,"createdAt":85,"updatedAtISO":86,"postedAtISO":106,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":51,"isPaid":14,"schema":107},"9ab3ce3c465b7a64f5f7212d73e8bf3a4d6627cf3b3aadd7e531d8d04dd0cea4","2de0d8c20d5e428b0386e6ddaf425d21f115e9987bfd0d4bc02c0072cc6490ac","compliance-manager-program-operations-remote-at-rula-94c443f0c8","Compliance Manager, Program Operations (Remote)","Rula","https://cdn.jobboardwise.com/logo/rula.com","Our mission is to make mental healthcare work for everyone.","Mental Health Care","Remote - United States",[16],"Operations","\u003Cp>We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.\u003C/p>\u003Cp>We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. \u003C/p>\u003Cp>We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.\u003C/p>\u003Cp>Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\u003Cp>We are seeking a collaborative and detail-oriented compliance professional to support and strengthen our Compliance program. The Compliance Manager will report to the Director of Compliance and be instrumental in supporting the company’s day-to-day compliance needs. This role will focus on providing compliance advisory support to business stakeholders, independently performing compliance investigations, assisting with auditing and monitoring activities, and advancing policy governance and development. The ideal candidate is analytical, solutions-oriented, and comfortable translating regulations into practical guidance that balances risk and business needs.\u003C/p>\u003Cp>\u003Cstrong>Required Qualifications\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Minimum of Bachelor's Degree or equivalent\u003C/p>\u003C/li>\u003Cli>\u003Cp>5+ years of experience in healthcare compliance, including policy development, regulatory interpretation, and program implementation\u003C/p>\u003C/li>\u003Cli>\u003Cp>3+ years conducting or supporting compliance reviews and investigations\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience collaborating with business and other key stakeholders (i.e. Legal) on compliance concerns and risks\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong and concise communication skills, verbally and in writing\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated experience interpreting and applying healthcare regulations, including HIPAA, CMS guidance, OIG compliance program guidance, and other applicable federal and state healthcare laws\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Preferred Qualifications\u003C/strong>\u003C/p>\u003Cp>\u003Cem>While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.\u003C/em>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Master's Degree and/or Juris Doctor or equivalent advanced training in healthcare law, compliance, or public health\u003C/p>\u003C/li>\u003Cli>\u003Cp>2+ years of experience in telehealth, privacy and/or behavioral health compliance\u003C/p>\u003C/li>\u003Cli>\u003Cp>2+ years of experience conducting compliance audits and risk assessments\u003C/p>\u003C/li>\u003Cli>\u003Cp>Certification in general healthcare compliance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience using tools such as Zendesk, Salesforce, EHR platforms, AI tools, and reporting/data platforms to support compliance operations, research, investigations, monitoring, and reporting\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>We're serious about your well-being! As part of our team, full-time employees receive:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>100% remote work environment: \u003C/strong>Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Attractive pay and benefits\u003C/strong>: Full transparency of pay ranges regardless of where you live in the United States\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Comprehensive health benefits\u003C/strong>: Medical, dental, vision, life, disability, and FSA/HSA\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>401(k) plan access\u003C/strong>: Start saving for your future\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Generous time-off policies\u003C/strong>: Including 2 company-wide shutdown weeks each year for self-care (for most employees)\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Paid parental leave\u003C/strong>: Available for all parents, including birthing, non-birthing, adopting, and fostering\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Employee Assistance Program (EAP)\u003C/strong>: Supporting your mental and physical health\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Quarterly department stipend\u003C/strong>: Fun team-building activities or in-person gatherings\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Community and employee resource groups\u003C/strong>: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Home office stipend: \u003C/strong>New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Wellness at Rula program: \u003C/strong>Year-round wellness initiatives and a $50/month wellness stipend\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Our team\u003C/strong>\u003C/p>\u003Cp>We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.\u003C/p>","We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role We are seeking a collaborative and detail-oriented compliance professional to support and strengthen our Compliance program. The Compliance Manager will report to the Director of Compliance and be instrumental in supporting the company’s day-to-day compliance needs. This role will focus on providing compliance advisory support to business stakeholders, independently performing compliance investigations, assisting with auditing and monitoring activities, and advancing policy governance and development. The ideal candidate is analytical, solutions-oriented, and comfortable translating regulations into practical guidance that balances risk and business needs. Required Qualifications Minimum of Bachelor's Degree or equivalent 5+ years of experience in healthcare compliance, including policy development, regulatory interpretation, and program implementation 3+ years conducting or supporting compliance reviews and investigations Experience collaborating with business and other key stakeholders (i.e. Legal) on compliance concerns and risks Strong and concise communication skills, verbally and in writing Demonstrated experience interpreting and applying healthcare regulations, including HIPAA, CMS guidance, OIG compliance program guidance, and other applicable federal and state healthcare laws Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Master's Degree and/or Juris Doctor or equivalent advanced training in healthcare law, compliance, or public health 2+ years of experience in telehealth, privacy and/or behavioral health compliance 2+ years of experience conducting compliance audits and risk assessments Certification in general healthcare compliance Experience using tools such as Zendesk, Salesforce, EHR platforms, AI tools, and reporting/data platforms to support compliance operations, research, investigations, monitoring, and reporting We're serious about your well-being! As part of our team, full-time employees receive: 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits : Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits : Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access : Start saving for your future Generous time-off policies : Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave : Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP) : Supporting your mental and physical health Quarterly department stipend : Fun team-building activities or in-person gatherings Community and employee resource groups : Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.","2026-09-23T17:44:39.541+00:00",{"jsonldValid":14,"jsonld":26},1790265730588]